Why should I choose The Total Letting Service?

Before instructing an Agent, we recommend you carefully consider the following:-

The Total Letting Service is a regulated agent and is an Association of Residential Letting Agent (ARLA) member firm.

As a Regulated Agent you can be confident that we comply with all the best practice guidelines of our industry.

A Regulated Agent can legally hold deposits on behalf of Tenants. A Regulated Agent will be “Bonded” which means the company pays an Insurance to cover the deposits and rent, should the company cease trading, the professional body will protect the Landlords interests.

What does this mean to you, the Landlord?

If your agent goes out of business what happens to the deposit when the tenant wants to leave? If the Agent was unregulated legally YOU THE LANDLORD will have to re-imburse the deposit to the Tenant if the Tenancy Agreement reflects a deposit was taken. YOU THE LANDLORD will then need to pursue the Agent for the deposit.

The Total Letting Service regularly attends ARLA meetings to keep completely up to date on important changes regarding residential letting. Our ARLA qualified staff can advise on all aspects of residential letting and management of your property.

With the increasing demands being made on the residential letting industry by the Government it is important the Agency instructed are aware of changes in the Law.

The majority of financial institutions will expect a regulated agent to handle any property with a Buy to Let mortgage.

The Total Letting Service is an ARLA Propertymark Protected letting agent.

which means we: are backed by a Client Money Protection (CMP) scheme – are experienced and trained professionals who are required to undertake regular training – are members of a Government approved independent redress scheme – are kept up to date with complex legislative changes and best practice – submit independently audited financial accounts to Propertymark – adhere to a nationally recognised Code of Practice.

The Total Letting Service is affiliated to The Property Ombudsman

If problems do occur and you are not happy with the service you receive The Total Letting Service are affiliated to the Property Ombudsman Service.

SEE OUR COMPLAINTS PROCEDURE HERE

The Total Letting Service is a member of The Association of Professional Inventory Providers

A well produced and accurate inventory is vital for Landlords. We pride ourselves on the quality of our inventories and this is supported by our membership of the APIP.

The Total Letting Service are a Fully Regulated, Fully Qualified Independent Specialist Letting Agent with over 25 years experience in residential letting.

SEE WHAT SERVICES WE PROVIDE TO LANDLORDS

FEES :

Remember what may appear to be low fees often have a number of extra charges when a property is initially let. Low Fees does not always mean value for money.

As most property is one of a Landlord’s major assets why risk this investment to an agency which is not regulated , Fully Qualified or Experienced?

YOU GET WHAT YOU PAY FOR ! LOW FEES DO NOT ALWAYS MEAN VALUE FOR MONEY

WE TAILOR OUR SERVICES TO INDIVIDUAL LANDLORDS REQUIREMENTS AND THE PROPERTY SO PLEASE CALL THE OFFICE TO DISCUSS FURTHER

Please contact us to discuss your requirements:

Bradford on Avon on 01225 869235, at Chippenham on 01249 445917 or email via our Contact Page.